🚚 Shipping Policy

📦 Where do you ship?

We currently ship across India. For international shipping requests, please contact our support team.

⏱️ How long does delivery take?
Standard Delivery: 3–7 business days
Express Delivery: 1–3 business days (available in select locations)

Delivery timelines may vary based on your location and unforeseen circumstances.

💰 Are there shipping charges?
Free shipping on orders above ₹499
A nominal shipping fee is applied to orders below this amount
📍 How can I track my order?

Once your order is shipped, you will receive a tracking link via email/SMS.

❗ What if my order is delayed?

If your order is delayed beyond the expected timeline, please contact us and we’ll assist you immediately.

💳 Payment Policy
💵 What payment methods do you accept?

We accept:

UPI (Google Pay, PhonePe, Paytm)
Debit & Credit Cards
Net Banking
Wallets
Cash on Delivery (COD) – available for select locations
🔒 Is my payment secure?

Yes, all transactions are processed through secure and encrypted payment gateways to ensure your data is protected.

❌ Can I cancel my order after payment?

Orders can be canceled before dispatch. Once shipped, cancellations are not allowed.

💸 How are refunds processed?
Refunds (if applicable) are processed within 5–7 business days
The amount will be credited to your original payment method
🚫 Are there any hidden charges?

No. All prices listed are inclusive of applicable taxes. You will see the final amount at checkout.

📜 Terms & Conditions
📦 Product Information

We strive to ensure all product details, images, and descriptions are accurate. However, slight variations may occur due to natural ingredients and packaging updates.

🔁 Returns & Replacements
Returns are accepted only for damaged or incorrect products
You must report the issue within 48 hours of delivery
Supporting images/videos may be required
⚖️ Usage Responsibility

Our teas are made from natural ingredients. Please consult a professional if you have allergies or specific health concerns.

🚫 Misuse of Website

Users must not:

Provide false information
Attempt fraudulent transactions
Misuse promotional offers
📝 Changes to Policies

We reserve the right to update or modify these policies at any time without prior notice.

📞 Contact Us

For any queries or support:

Email: support@yourbrand.com
Phone: +91-XXXXXXXXXX